1. Introduction

Power Graphics (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains what information we collect through our website and in the course of providing our screen printing, embroidery, DTG/DTF, logo design, and promotional product services, how we use it, and the choices available to you. By using our website or submitting information to us, you agree to the practices described in this Policy.

2. Information We Collect

We may collect the following categories of information:

• Contact information you provide, such as your name, business or organization name, email address, phone number, and mailing address.
• Order and project information, such as garment types, quantities, artwork files, design preferences, and project details you submit via our quote request form.
• Communications you send us by email, phone, contact form, or social media.
• Newsletter sign-up information, if you opt in to receive updates from us.
• Technical information collected automatically, such as IP address, browser type, device information, and site usage data, which may be gathered through cookies and similar technologies.

3. How We Use Your Information

We use the information we collect for purposes including:

• Preparing and delivering quotes, invoices, and completed orders.
• Communicating with you about your order, including proofs, production updates, and shipping/pickup notices.
• Operating, maintaining, and improving our website and services.
• Sending marketing or promotional communications, where you have opted in, which you may unsubscribe from at any time.
• Complying with legal obligations and protecting the rights, property, and safety of Power Graphics, our customers, and others.

We consider this use of your information reasonably necessary for us to operate our business and fulfill orders, and we retain broad discretion in determining how best to use information collected in connection with our services.

4. How We Share Information

We do not sell your personal information. We may share information with:

• Service providers who assist us with operations such as payment processing, shipping/fulfillment, website hosting, and email communications, who are authorized to use your information only as necessary to provide these services to us.
• Professional advisors, such as accountants or legal counsel, where necessary.
• Law enforcement or regulatory authorities, where required by law or to protect our legal rights.
• A successor entity in the event of a merger, acquisition, or sale of business assets.

5. Artwork & Content You Submit

Artwork, logos, and designs submitted for quoting or production purposes may be retained by Power Graphics for our business records, reorder convenience, and, unless you request otherwise in writing, for portfolio and marketing use as described in our Terms & Conditions.

6. Cookies & Website Analytics

Our website may use cookies and similar tracking technologies to support site functionality and to help us understand how visitors use our site. You can control cookies through your browser settings; disabling cookies may affect the functionality of some parts of our website.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Policy, including to maintain business and tax records, respond to inquiries, and comply with legal obligations, after which it is deleted or anonymized at our discretion.

8. Data Security

We take reasonable administrative and technical measures designed to protect the information we collect. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of your information.

9. Your Choices

You may unsubscribe from marketing emails at any time using the link provided in those emails, or by contacting us directly. You may also contact us to ask about the personal information we hold about you; we will respond as required by applicable law, and we reserve the right to verify your identity before fulfilling such requests.

10. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

11. Third-Party Links

Our website may contain links to third-party websites, such as social media platforms. Power Graphics is not responsible for the privacy practices or content of those third-party sites.

12. Changes to This Policy

We may update this Privacy Policy from time to time at our sole discretion. Changes are effective immediately upon posting to our website, and your continued use of our website or services constitutes acceptance of the revised Policy.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact:

Power Graphics Email: info@powergraphicsnh.com